Returns & Exchanges Policy

At [MANGO MISCHIEF] , your satisfaction is our top priority. We want you to shop with confidence and enjoy a smooth, hassle-free experience. If something isn’t right, we’re here to help.

1. Easy Returns — Hassle Free

We accept returns for most items within [7/10/15/30] days of delivery, provided they meet the following conditions:

• Item must be unused, unworn, and unwashed

• All tags, labels, and original packaging must be intact

• Product must be in resellable condition

Items that do not meet the above conditions may not be eligible for a return.

2. Exchange Options

Want a different size, color, or style?
We offer quick and easy exchanges, subject to product availability.

• Exchange requests must be placed within the return period

• Price differences (if any) will be adjusted accordingly

• Replacement will be shipped once the original item is received & inspected

3. Non-Returnable Items

For safety and hygiene reasons, the following items cannot be returned or exchanged:

• Innerwear & lingerie

• Beauty & skincare products

• Personalized / Custom-made items

• Clearance sale or “Final Sale” products

4. Damaged, Defective, or Wrong Item?

We’re extremely sorry!

If you received a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

• Order ID

• Product photos

• Packaging photos

We’ll resolve it immediately through a replacement or refund.

5. Refund Process

Refunds will be issued once the item is received and inspected by our quality team.

Refunds may be issued in the form of:

• Original payment mode

• Store credit (faster option)

Processing time:

• 3–5 working days for store credit

• 5–10 working days for bank/card refunds (varies by bank)

6. Return Shipping

• For defective/wrong items — Return shipping is 100% free

• For regular returns — Shipping charges may apply based on your location

7. How to Start a Return or Exchange

Simply reach out to us:

📧 Email: [support@yourstore.com]
📞 Phone: [Your Number]
🌐 Return Center: [Your Return Portal Link]

Our support team will guide you through every step.

8. Important Notes

• Returns mailed without authorization may be refused

• Items bought during special promotions may have different terms

• We reserve the right to approve or deny any return based on the condition of the item